About Us

We Give Back;Volunteer; Love Our Community

Action Insurance Group is a 1st generation agency, and we’re trying to live up to the expectations and commitments that I was raised with. We have been in business since 2000. We have started the agency with 3 things in mind:

  1. Care for each individual client
  2. Support our community
  3. Have fun along the way

Sounds simple, but with the way the world has changed, we don’t do business with every client face to face.  So we do some things differently, like communicate through newsletters and Facebook instead of seeing everyone in town at the local diner

Hold us to the high standard of service we strive for – we hope you’ll provide your comments on how we’re doing.

We know that you rely on us to protect your most valuable treasures, including family, home, cars, and finances.  Our motto is “We Care, You’re Protected”.

– Jeffrey Dillard

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Action Insurance Group - Vancouver, WA

Vancouver Office

We are committed to providing you with specific advice so you can create the insurance plan you need.We take the time to understand your family or business and understand the needs so that we can find the best coverage to meet your goals. We also will help identify key areas you might not have initially seen as a potential risk.

We represent only companies who have a history of excellent service. Through these companies, we will find the best pricing and coverage available to fit your requirements.

We are here to help you with any insurance question from policy coverage to claims at any time.

jeffrey dillard

Jeffrey Dillard

Direct Phone  360-892-1630

Jeffrey is the owner of Action Insurance Group and has been in the insurance business since 2000. Jeff is a father of four, two sons and two granddaughters, and he is also grandfather with 8 grandsons and 2 granddaughters. Believe it or not, Jeffrey has a life outside of insurance. He enjoys sports, camping, and boating. He really likes cruises. He has cruised the Caribbean 3 times along with an Alaskan and Mexico cruise. He is ready to do another one. Jeffrey is also active in his church.

bonnie dillard

Bonnie Dillard

Direct Phone  503-954-1654

Bonnie is a licensed agent and the wife of Jeff Dillard for 25 years. Operating an insurance business provides for life but outside of that is my treasured blessings. I am a mother of 4 wonderful children and 10 grandchildren. 8 grandsons and 2 grand daughters. I enjoy the magic of Disney, riding a roller coaster, and watching sunsets. I have recently discovered cruising the Caribbean is very enjoyable.

sue matson

Sue Matson

Direct Phone  503-954-1654

Sue has been working in the insurance industry since 2001. Sue is passionate about her work and puts forth every effort to ensure our clients’ insurance needs are handled with honesty and integrity and quickly. Sue’s talents are numerous. Not only an artist, Sue also enjoys playing several musical instruments, singing, writing music, cooking, creating new recipes, home canning, and home improvement. She has a great love for nature and animals and enjoys “talking” with the critters that live near her home.

Nancy Crum

Nancy Crum

Nancy has been happily married for over 39 years and has 5 children and 12 grandchildren and counting. Nancy was a mortgage broker and loan officer for over 8 years until 2015 when she took three years off. Then in 2018 started working in the insurance industry and became a agent to help clients on the other side of things. Nancy treats her clients as if they were all family to make sure that their insurance needs are met. Outside of the office she loves spending time with her family and arts and crafts to the demise of her husband. She is active in her church and serving others.

We Give Back

Giving back to our community is part of what we’ve been doing. We believe in supporting our local non-profit businesses that make other people’s lives better. Each year we participate in and raise money for the Clark County Food Bank and the Intermountain Healing Hearts Walk in Provo, Utah. We also support other food and clothing drives. We like to feature the efforts of our clients and what they do in the community as well by sharing their stories in our monthly newsletter. If you have a story about your favorite charity, we’d love to feature it in a future edition! Contact us at the office to get started.

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We Volunteer

Each member of our staff volunteers within the community, from church, PTSA and many other activities. We believe it is important for our team to volunteer, so we give them time away from the office to volunteer with their own personal favorite charities in the community. We also have opportunities for you to be involved and help out local charities. Look for details on our Facebook page and in our newsletter!

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